Digital life certificate (Jeevan Pramaan) and FAQ

Digital life certificate (Jeevan Pramaan) and FAQ

Government of India, on 10th November, 2014 has launched “Jeevan Pramaan” an “Aadhaar based Digital Life Certificate” for pensioners. This initiative is in addition to the existing system of physical submission of Life Certificate by pensioners at the pension disbursing branches or any branch of the Bank at his convenience.


Pensioner can visit a nearby CSC center, Bank Branch or any Government office whose details are provided under “locate center” on jeevanpramaan.gov.in and bio-metrically authenticate his / her life certificate in real time by giving his/her Aadhaar number and other pension details related to their pension bank account.


After successful submission of digital life certificate, pensioner will get a sms on his/her mobile giving the transaction id. Pensioner will be able to download computer generated life certificate from jeevanpramaan.gov.in using this transaction id for their records.


Physical Life Certificate will continue to be accepted from pensioners if preferred by him / her.


Since the entire process is primarily Aadhaar based, digital life certificate submitted by the pensioner can be authenticated only when pensioners’ accounts are seeded with their Aadhaar Number.


Frequently asked questions (Pensioners)


1. What is Jeevan Pramaan/Digital Life Certificate (DLC) ?
Ans: Jeevan Pramaan is a biometric enabled Aadhaar-based Digital Life Certificate for pensioners. Jeevan Pramaan i.e DLC is generated for individual pensioner using his/her Aadhaar number and Biometrics.


2. How is this different from traditional Life Certificate issued by Govt Officers/ Agencies?
Ans: For JeevanPramaan (DLC) the pensioner is not required to present himself/ herself personally before the Pension Disbursing Officer. DLC does not have to be submitted physically to the Pension Disbursing Agency ( Bank/Post Office etc ) as it is available to them digitally and. is automatically processed by the Pension Disbursing Agency. Also each DLC has a unique id called the Pramaan-Id.


3. Is the Pramaan ID / Jeevan Pramaan i.e DLC valid for life?
Ans. The Pramaan ID/Jeevan Pramaan is not valid for life. The validity period of the certificate is as per rules specified by the Pension Sanctioning Authority. Once the validity period is over a new JeevanPramaan Certificate i.e a new Pramaan Id needs to be obtained.


4. Who is eligible for Jeevan Pramaan i.e Digital Life Certificate?
Ans: A pensioner whose Pension Sanctioning Authority (PSA) is onboarded on to JeevanPramaan is eligible for Jeevan Pramaan. List of onboarded PSA, can be found under 'Circulars'tab on the https://jeevanpramaan.gov.in portal.


5. What information is required to be provided by a pensioner to generate the JeevanPramaan?
Ans: The Pensioner has to provide Aadhaar Number, Name, Mobile Number and self declared Pension Related Information like PPO Number, Pension Account number, Bank details, Name of Pension Sanctioning Authority, Pension Disbursing Authority, etc. The pensioner has to also provide his/her biometrics either Iris or Fingerprint. Note : Incorrect information may lead to rejection of the DLC by the authorities.


6. Do I have to submit the Jeevan Pramaan i.e DLC to my bank/post office etc?
Ans: No, You do not have to submit the DLC to the bank/post office/pension disbursing agency. The DLC is automatically available to them electronically.


7. Can I get my Digital Life Certificate i.e JeevanPramaan downloaded online, after it is generated?
Ans: Yes, once your praman-id is generated, you can download the Digital Life Certificate by following the link https://jeevanpramaan.gov.in/ppouser/login.


8. How can I know the status of my Digital Life Certificate, whether it has been accepted/rejected ?
Ans:You need to download the DLC from the https://jeevanpramaan.gov.in portal to know the status. Bank will also send SMS on the mobile no. of customer in case of success and failure.


9. Is Electronic Jeevan Pramaan i.e DLC a must for the pensioner?
Ans: JeevanPramaan i.e DLC is an add on facility to the already existing ways of submission of Life Certificate.


10. Is this certificate valid?
Ans:Yes, Digital Life Certificate is a valid certificate and recognized under the IT Act. The system benefits the pensioner from having to go before the Pension disbursing Authority to prove that he/she is alive.


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